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15 days ago

Technical Support Rep I

AmerisourceBergen Chesterbrook, PA

1. Provides support for customers calls and emails to resolve customer issues with ABC-owned and customer-owned hardware, applications, connectivity… AmerisourceBergen

AmerisourceBergen Reviews

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AmerisourceBergen President & CEO Steven Collis
Steven Collis
109 Ratings
  • Helpful (2)

    Excellent for Entry-Level, Junior, and Above

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAP Basis Administrator in Chesterbrook, PA
    Current Employee - SAP Basis Administrator in Chesterbrook, PA

    I have been working at AmerisourceBergen

    Positive Outlook
    Positive Outlook


    Entry-level and junior associates are given plenty of training, resources, and nurturing to ensure your success. You are never left alone - a mentor, a boss, a buddy is always there to help you get what you need to succeed. The only way to fail is to literally not try at all! Compensation is market level, the 401k is good, and the benefits package is great. Any doctor or dentist will tell you that your plan is excellent! Work-life balance is a high-priority, but there are times you must grind out the 50/60/70 hour week. This is very team-dependent, but for every long and hard week there is the occasional long team lunch, early Friday, and and standard 40 hours. Senior management varies depending on person and department, but most people are very passionate about both ABC and developing their teams. There is a common saying that "harsh bosses do not last long at ABC" because of the culture of respect. You will be hard pressed to find better culture and values at any company. Respect and fairness is found at all levels. Truly, we do shape healthcare for our customers, and help get patients the medication they need at a price they can afford. In short - WORK HERE. ABC is an excellent company.


    Compensation could always be a bit higher, 401k matching could be a little higher. There is no real cafeteria, but instead there are vendors that bring food... While most people love the Chikafila vendor, it would be nice to have a real cafeteria with some hot foods available for breakfast and lunch. Not every team has a great work-life balance, especially short-staffed IT teams. It would not hurt to identify overworked teams and hire another employee to share the load. In short - our problems are minor, and will likely be addressed due to very receptive management... again, WORK HERE.

    Advice to Management

    Management has been very engaged in finding out what associates think and feel. More importantly management has been very receptive in implementing the suggestions or solving complaints. Keep up the engagement and solutions... we notice and appreciate them!

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