Amway Jobs & Careers in Kent, WA

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Amway Reviews

156 Reviews
156 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amway President Doug DeVos
Doug DeVos
101 Ratings

    Pretty okay but definitely concerns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Amway full-time


    Best reasons to work here, well there's a lot of them as long as you're not working customer service. Pay is pretty great, people are friendly, company store is awesome, there's a gym and access to leadership.


    Working customer service there are several issues. Training has become very poor and no longer prepares new CSRs for the floor, Shift away from a focus on pleasing the customer and more towards a very strict metrics system and script that sounds completely silly and probably cost them an insane amount of money to have someone write for them. High turnover among Manpower staff (see : poor training). Most supervisors are great, mine was excellent, but be prepared for the awful ones to advance.

    Advice to ManagementAdvice

    Advice to management : I took a 40% cut in pay when I left. Consider very very carefully what that says about the culture in customer service.

    Neutral Outlook
    Approves of CEO

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