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20 hrs ago

Responsable d’implantation bilingue (anglais/français) / Bilingual Implementatio – new

Applied Systems Mississauga +2 locations

Bâtissez votre futur La technologie est en train de transformer l'industrie de l'assurance et Applied Systems trace la voie. Nous croyons en… Applied Systems

Applied Systems Reviews

106 Reviews
106 Reviews
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Applied Systems CEO Reid French
Reid French
56 Ratings
  • 2 people found this helpful  

    Just a stepping stone, then run as fast as you can.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Current Employee - Implementation in Windsor, CT
    Current Employee - Implementation in Windsor, CT

    I have been working at Applied Systems


    People I work with are pretty cool.


    Crappy training and an extreme lack of communication within and between different departments. Nobody knows what the heck is going on. Communication to customers on inconsistent issues with product implementation is difficult because why it's not working is not understood. Sales also doesn't know what the products do some of the time and make implementation look like idiots when the client says "what do you mean it doesn't do that?" Or "I didn't know I needed that". Then there is a delay and you get in trouble with management, because the reports are off and they want to know why it's not completed. Well sorry the customer drives the speed of the implementation, whether management wants to admit it or not. We cannot force clients to answer right away. If they are busy, they are busy. Hello???? The entire economy is overworked, and those that have jobs are very busy and struggle to complete items that are not their #1 priority. If they are paying for the product and not answering the phone, oh well. 40 hour work week is not enough time to get work done, and extra time needs to be put in to complete work.

    Advice to ManagementAdvice

    Work on communication of enhancements and what is needed to make those enhancements work, instead of us just having to guess. You know that really is great way to run a business. Oh and to be efficient, when someone has a question, just answer it instead of giving them a resource and making them search for it, because that just wastes more time. We need to be more efficient right? Seems like some of the customer resources are the same way. I'm sure they enjoy searching for the answer too.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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