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I worked at ArenaNet full-time (More than 3 years)Doesn't RecommendNegative OutlookDisapproves of CEODoesn't RecommendNegative OutlookDisapproves of CEO
ArenaNet is FULL of wonderful, creative, smart individuals who want to do great things. Lots of opportunity for training for future career growth. They have a great internship program, which includes training as well, and a tight, well-organized, and well-managed production team - one of the best in the biz.
With very few exceptions, ArenaNet's directors seem to be the blocker for getting anything done. No decision can be made without going through the CEO (Mike O'Brien), which creates an insurmountable amount of churn, wasted work, and sometimes complete confusion. Even the project that appears to be moving forward smoothly can be derailed at the last minute because the CEO changed his mind. Many of the ArenaNet old-timers (5 years+) refuse to change their ways, which makes progress and real change nearly impossible. There is little-to-no career growth opportunities at ArenaNet and women do not seem to be able to break through the glass ceiling. Even those women who are in director roles are not invited to the exclusive director's lunches that take place every week. The HR team has changed the way review processes work several times in the last few years, leading to confusion as to how you even get a pay raise.
Advice to Management
Create goals and objectives, then empower your teams create the plans necessary to achieve them.