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Aspect Software Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
Aspect Software CEO Stewart Bloom
Stewart Bloom
127 Ratings
  • Helpful (5)

    Company was still trying to find a success formula.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aspect Software full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It used to be a good company for people in early stages of their careers. If one has interest, there are resources that can help build the basic fundamentals of the contact center industry.

    Cons

    Too many so called "Workforce Adjustments". After a while these layoffs take the focus off work as the intent seems to just survive the next layoff. This adversely affects performance.

    The company seems to always miss targets which leads various teams to make adjustments. In numerous of the past adjustments, a lot of talented people were let go to save on financials, which at times questions the true intent of what the Company wants to achieve - Market Leadership or just Survival?

    Advice to Management

    Management needs to understand how their actions affects the lives of their employees.


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