Bank of America

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Bank of America Reviews

7,157 Reviews
3.3
7,157 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,058 Ratings
  1. 5 people found this helpful  

    I worked at Bank of America full-time (more than 3 years)

    Pros

    Decent base...good bonus opportunity. In my time there I always exceeded my goals and maxed out my incentive, which provided a lucrative quarterly bonus.

    Cons

    Little to no opportunity for high performing personal bankers unless you want a management position.

    Advice to ManagementAdvice

    Have a program to license you high performing bankers! BOA is a very shark like sales environment....survival of the fittest....but those of us that survive get bored with no further sales opportunity to further our careers. I left because a competitor is paying to get me licensed and move me into a Wealth Mgmt. role. Also, cut all the red tape out, revamp the mortgage and customer service (800 number) departments as they cause the most customer complaints. Understand that your customers are so so angry at the company that they come in and take it out on the local branches. Working at a BOA branch, you brace for impact everyday because the customers always come in the bank so angry. Value your customers and value your front line employees who get screamed and cursed at on a regular basis by the customers that are just totally over all the red tape, the mtg dept. losing the paperwork for the 4th time, and the customer service dept for giving them the wrong info yet again.

    Doesn't Recommend
    Negative Outlook
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