Barnes & Noble College Bookstores

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Barnes & Noble College Bookstores Reviews

155 Reviews
155 Reviews
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Barnes & Noble College Bookstores President and COO Max J. Roberts
Max J. Roberts
43 Ratings

    Great place to work at while in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Portland, OR
    Current Employee - Sales Associate in Portland, OR

    I have been working at Barnes & Noble College Bookstores part-time (more than an year)


    An obvious pro to working at B&N College is the discount you receive on the textbooks you buy. This really helps to save some money. Another pro of working here is that you really get to interact with most everyone on your campus, since a lot of people buy their books from the bookstore. My store managers are also very cognizant of the fact that we are just college students - they understand we need flexible hours especially near midterms and finals week.


    A con of working in this kind of environment is that you become people's personal punching bag. I've had many parents/students come in complaining about the high costs of the books and merchandise that we sell. It can become very daunting being hounded by these customers. While not an everyday occurrence, there are always a few difficult people coming in every now and then. Another con is the heavy expectations placed on the staff by the managers. I haven't been officially trained on a few of the more technical aspects of the job but my managers always act like I should know how to do it by now.

    Advice to ManagementAdvice

    My advice would be to have a clearer schedule for training employees. My managers tend to teach as they go along, but this often leaves newer staff members in the dark about important workings of the store. A recent new girl at my store had no idea that our bookstore gave discounts to faculty, which lead to a very frustrating conversation with a disgruntled professor.

    Positive Outlook
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