Brook Street

  www.brookstreet.co.uk
  www.brookstreet.co.uk

Brook Street Jobs & Careers

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11 days ago

Administrative Assistant

Brook Street New York, NY

The purpose of this position is to provide high quality administrative… which are sometimes confidential in nature. The Administrative Assistant… CareerBuilder


14 days ago

Administrator

Brook Street Worcestershire

The role is starting as a temporary position for up to 12 weeks before becoming permanent. If you have excellent attention to detail, enjoy working… Glassdoor


24 days ago

Administrator

Brook Street Aldershot, England

The ideal candidate will have knowledge of using web based information sharing systems and operating in a team environment. Be competent with the use… Glassdoor


8 days ago

Administrator

Brook Street Bristol, England

This temporary worker will provide administration will provide administrative support. He or she will follow set… Glassdoor


30 days ago

Administrator

Brook Street Cambridge, East of England, England

*Preparing routine correspondence. *General office administration as requested by the line manager All successful applicants will… Glassdoor


8 days ago

Administrator

Brook Street Weston-super-Mare, England

and acting as the main port of call for any administration-related queries. The… Glassdoor


30 days ago

Administrator

Brook Street Oakham, England

They will also be expected to undertake a share of the transactional activity associated with the People Hub. This includes processing most or all of… Glassdoor


30 days ago

Administrator

Brook Street Nottingham, England

The hours of work will be Mon-Fri full-time with flexible start and end… Glassdoor


30 days ago

Administrator

Brook Street Stapleford, Lincolnshire, East Midlands, England

The hours of work will be Mon-Fri full-time with flexible start and end… Glassdoor


24 days ago

Administrator

Brook Street Abingdon, England

21 days holiday per annum + bank holidays. 1 day additional holiday per year worked up to a maximum of 25 days Working hours - 09:00 hrs - 17:30 hrs… Glassdoor


Brook Street Reviews

13 Reviews
2.3
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Charles Ashworth
8 Ratings
  1.  

    Old Fashioned, Poor Leadership, Misguided Self Belief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Manager in London, England (UK)
    Former Employee - Divisional Manager in London, England (UK)

    I worked at Brook Street

    Pros

    Excellent back-office function at head office, all payroll department staff, sales ledger staff and marketing staff were excellent. Fairly decent skills training, but poor sales training.

    Work life balance is excellent as they no staff work that hard at all.

    Cons

    1. Poor Senior Management Structure
    Starting from the top, an MD who is so clearly out of touch with the competition, his own employees and the recruitment market as a whole. If you could imagine Jack Duckworth from Coronation Street running the business, you wouldn't be far wrong. Constant conference calls about how Brook Street is the best in the market to mislead current employees became tiresome after a while.

    2. Sales, Sales, Sales
    "We don't do telesales" I remember a trainer who had been with the business for over 30 years saying. Two minutes later she was telling delegates how the only way to sell is via the telephone. New starters are now expected to make sales calls and obtain 'visits' in order to leave the training initiation to the business. If they fail to do so, they're kept behind like naughty children. It's all about quantity, not quality. This is then filtered down to branch level where somebody who makes 100 calls a day is praised above those who actually work hard.

    3. Outdated policies
    "LinkedIn is frowned upon. Don't mention headhunting. Don't think Branch Managers are getting mobile phones. No colour printers allowed. We don't believe in email" are some of the things that are frequently said by senior management. It's shocking to believe that business managers (that's a joke in itself) don't have mobile phones nor laptops.

    4. QWP - Quality At Work?
    They pay a team of people salaries to go to branches on a quarterly basis and check their skirting boards aren't dusty. Genuinely. They they reprimand managers who have lightbulbs that have blown.

    5. Staff turnover
    It's hardly surprising that nearly every branch is constantly looking for a new manager or a team of consultants. Just see for yourself.

    Overall Brook Street is about 30 years behind the rest of the recruitment world, holding on to their ideals of how amazing being chauvinistic, sexist and dated worked in the 1980's. Their senior management is not to be trusted, the regional managers are clueless and are hired on a "her face fits" basis and business managers have no control over their own business. Consultants are treated like numbers and don't get taught recruitment, they get taught telesales. When things start to go wrong, they axe them or let the competition show them what real recruitment is about (if they're lucky). However, if you're a middle-aged to slightly mature woman who wears too much make-up and likes navy blue suits, you'll do well at management level. If you're a very young blonde girl who is clueless, you'll do very well for 8 months as a consultant.

    Advice to ManagementAdvice

    Open your eyes, look at your competition and start realising that we are no longer in the 1980's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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