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Burger King Reviews

704 Reviews
2.7
704 Reviews
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Daniel Schwartz
121 Ratings
  1. 2 people found this helpful  

    15 years working for small, family owned franchise. Advanced to GM. Large franchise buyout, losing sanity day by day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Pittsburgh, PA
    Current Employee - Restaurant General Manager in Pittsburgh, PA

    I have been working at Burger King full-time (more than 10 years)

    Pros

    Time flies
    always something to do
    Great people, always looking out for each other
    Job growth opportunities for smart, motivated individuals.

    Cons

    Stressful
    Stupid fat people want minimum wage workers to work flawlessly then think that every problem is deliberately perpetrated against them on a personal level with malicious intent.
     the reality is that:
       the 16 year old kid making the whoppers ( who might normally do flawless work) may only thinking about what he/she is going to do friday night if they can get away with calling off.
     or:
       the 25 year old single mother who picked up three extra shifts to pay for the babysitter she already couldn't afford was momentarily distracted thinking about her sick kid for 1 or 2 minutes during her 10 hr day.

    Small franchise sold out to largest franchise in US. Going from family run to corporate number cruncher has ruined the few bright spots and my work week has increased from 45hrs or less to 60hrs+ for same pay.

    biggest con of all : being surrounded by stupid unintelligent people who constantly make the same mistakes no matter how many times you tell them the same thing. no matter how many people you hire/fire, it is a business for unskilled workers and the skills learned on the job can be used to make better wages elsewhere. which is where I am heading.

    Advice to ManagementAdvice

    I loved my job until my bosses sold their 4 store franchise to a 500 store franchise.

    Small franchises might be going the way of the buffalo, but at least the small franchise owners are involved in operations. High sales volume stores need more assistant managers than the large franchise model allows for. Avg sales volumes can function on 4/5 managers. High volume should allocate at least 6. This new franchise budgets for 4. 4 people cannot sustain a 2M+ annual sales volume while expecting mgmt to keep within expected 50 hr/wk. especially when vacation time is used.

    A normal week would allow only 4mgr*50hrs/ea = 200hrs staffing. spread that over 7days* 20hrs of operation = 140 hrs of bare minimum 1 manager at a time staffing. This allows less than 10 hrs overlap in shifts per day. If a manager takes a week of vacation then there is nearly 0 overlap in shifts. Successful operation requires a cashier/counter mgr and a kitchen mgr during peak volumes (lunch/dinner), plus adequate time for paperwork, scheduling, ordering, inventory, training, etc. 4 mgrs may be possible in low volume stores, not high volume. Proper operation requires 6 full times managers minimum for 2M+ annual sales.

    large franchise business model requires too much sacrifice at the store level to justify funding a payroll department, hr department, it department, etc... 500 miles away... and to overcompensate a regional manager who shows up once a month and stands in everybody's way and critiques the mundane while ignoring the big picture.

    Loved my job until being acquired by Carrols Corp. franchise

    not to mention the team started a mutiny when they found out they would be cot to 30 hrs/wk or less so Carrols Corp could avoid paying insurance/penalties. These were my hard working, well trained, established core of full time workers who were supporting themselves, their families, paying for school, etc.
    40hrs * $8.25/hr ($1/hr above minimum wage) = $17160/yr.
    30 hrs * $8.25/hr ($1/hr above minimum wage) = $12870/yr.
    that is a $4290/yr pay cut for established/trained/motivated employees.
    Would you want to stay?

    My annual $48000 as RGM equates to $20.50/hr at a 45 hour week.
    My new 48000 salary at 60 hrs/week means i'm only worth 15.38/hr.

    I GOT SCREWED

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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