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6 days ago

Sales Manager Assistant

CDW Tampa, FL

The Sales Manager Assistant offers support to senior and management level leadership. The role is responsible for assisting in all administrative… CDW

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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
394 Ratings
  • Helpful (3)

    Opportunity is what you make of it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Being a leader in the industry has its advantages: can be easier to win against competitors due to abundance of in house resources, large warehouse, tons of free giveaways like food,nice items, trips,etc. Once you have a flow going the pay is gets a little better. Cool, relaxed culture to a degree if you get involved with company network groups, outings, etc. If you don't like what you are doing, mgmt works with you to help you find a career that fits within the company. If you're self motivated and smart about how you play the cards you're dealt, you can make a career for yourself at this company. You just need to be confident, there is money to be made here.


    Although there are some amazing people here, there are some really lazy people with bad attitudes that stay forever with no ambition to grow their accounts or careers and mgmt seems to be ok with that across the board. These people literally do nothing and wait for people to leave to get accounts, and they get them and coast. Depending on your segment, your team, your manager it can be limiting in your growth. This is a big reason they lose talent and customers wonder why they are switching AMs every year. The base obviously can be better for AM. It goes hand in hand with attracting talent, as opposed to keeping a portion of untalented folks.

    Advice to Management

    For a multi-billion dollar company, you can afford to attract better talent. Managers, challenge yourself to develop talent on your team, you're wasting so much unused potential, and you wonder why you have only 5% market share. If you see an AM actually growing business, challenge them with bigger opportunities, don't just throw stuff to AMs who pad their calls for touches with 0 talk time. What does a "touch" mean if it leads to nothing. Also, you don't need to be buddies with your team and turning a blind eye. Be a manager and you'll earn respect by taking interest in their work.

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