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CVS Health Reviews

3,196 Reviews
2.6
3,196 Reviews
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,177 Ratings
  1. 1 person found this helpful  

    Working for CVS pharmacy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at CVS Health full-time (more than 10 years)

    Pros

    CVS is really great for the community. They always have the best interest of people in mind. They always attempt to raise funds for many great charities like ALS

    Cons

    CVS recently discontinued selling tobacco products which actually is one of their pros, but they continue to sell alcohol products claiming that there are health benefits. To a certain point I agree that there are some benefits to drinking red wine for example, but I think there more harmful effects of alcoholic beverages than good. There employee expectations are way too high. They expect one person to do the same amount of work as two or three people in other places where I have worked. Employees are In such a hurry to get things done that quality work has gone down the drain. Customer service is also hurt by the lack of help.

    Advice to ManagementAdvice

    Increase the available hours for employee hours in the store. This will increase production and more employees on the sales floor will improve customer service. Happy customers will increase sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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