Cafe Zupas

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Cafe Zupas Reviews

19 Reviews
19 Reviews
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2 Ratings

    Depends on Who You Work With

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    Former Employee - Line Server in West Jordan, UT
    Former Employee - Line Server in West Jordan, UT

    I worked at Cafe Zupas part-time (less than an year)


    -Great Training Program
    -Good Discounts
    -Easy Dress Code
    -Tasks are Fairly Easy
    -Management Doesn't Put Up With Those Who are Constantly Tardy


    -Excessive Amount of Power Hungry Brats Getting the Promotions
    -EXTREMELY Demanding Environment
    -NEVER, EVER Get Breaks
    -Poor Pay for the Work Ethic They Look to Hire Unless in Management.

    Advice to ManagementAdvice

    I was so disappointed while I worked here. I had worked in a pretty high stress bakery 5 days a week prior to Zupas. The bakery was a challenging job, and even without tangible rewards, it was still somewhat rewarding. Zupas made even the most mundane tasks so, so stressful with no reward. And the way we pushed people through the line so quickly was ridiculous and almost unnecessarily fast and not human. I remember getting so stressed and frustrated, I wanted to just walk away from what I was doing and never, ever come back. It was hell after a few months and I had to put in my two weeks before I went insane.
    On a positive note, the training they give you (if done correctly) is awesome. It really goes in depth and will teach you good customer service skills that you can put forth to other jobs you may have in the future, food or not. That being said, YES, this is a great first job, but nowhere to stick around long term. You'll gain a sense of urgency and learn incredible customer service... Which you can use at ANY job in the future.
    If you are going to start working here, get nice shoes, stay on your A-game. It's tough, you need to use your brain and do lots of multitasking while trying to complete your tasks and keep line times down and answer customers questions. Good Luck!

    Doesn't Recommend
    Negative Outlook
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