Capital One

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Show:  All Results Last 7 Days
14 days ago

Manager, Process Management (USA)

Capital One McLean, VA

As a Manager of Process Management at Capital One, you will be part of a smart, talented team… Capital One


30+ days ago

Manager, Process Management

Capital One Monticello, GA

The Customer Experience Office team will be working to identify and implement the tools and processes required for Capital One to achieve an industry… Capital One


30+ days ago

Manager, Process Management (USA)

Capital One Whitehall, PA

As a Senior Manager or Manager of Process Management, you will lead a team of process managers in… Capital One


8 days ago

Manager, Process Management

Capital One Broadalbin, NY

As a Manager of Process Management, you will be accountable for defining and developing the… Capital One


30+ days ago

Manager, Process Management

Capital One Adona, AR

Specialty Operations (previously Back Office) has an open Manager position in Sioux Falls supporting the Refund My Money and Settlements processes… Capital One


14 hrs ago

Manager, Process Management – new

Capital One Ghent, NY

As the Shared Services Support Manager, you will be responsible for managing the reporting and customer help desk processes for the Finance Shared… Capital One


14 days ago

Manager, Process Management

Capital One Fultonville, NY

Manager, Process Management. The ideal candidate will have strong strategic and integrative… Capital One


30+ days ago

Manager, Process Management

Capital One Ghent, NY

include accountability for the vendor master, requisition/purchase order creation and invoice payment processes.</… Capital One


14 hrs ago

Manager, Process Management – new

Capital One United States-Virginia-Richmond-Richmond-West Creek 8 (12080)

of this role include: - Designing processes in Six Sigma framework and developing visual management systems - Designing and producing metrics and… Capital One


30+ days ago

Manager, Fraud Recovery Process Management

Capital One United States

As a Manager of Process Management, you will lead a team of process managers in delivering… Capital One


Capital One Reviews

1,702 Reviews
3.5
1,702 Reviews
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
892 Ratings
  • 1 person found this helpful  

    Great overall culture, but not immune from some negative pockets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst in Richmond, VA
    Former Employee - Operations Analyst in Richmond, VA

    I worked at Capital One full-time (more than a year)

    Pros

    Development Programs
    Especially the Analyst Development Program
    4 weeks of 'training' (more like summer camp for business geeks) over a year allow friendships and networks to develop
    Those running the program are very receptive to feedback and actively seek it out

    The company in general is very good to its main office employees (not so much contractors, call center workers etc)
    Quarterly fun days are great team-building and general fun
    Cheap Gym
    Multiple subsidized cafeterias
    on-site clinic
    on-site bank (which should really be expected given that they're a bank)
    free career counseling
    generous severance forewarning and pay
    free job search services after termination

    Cons

    Leadership of my customer department
    Would often jump to conclusions before getting data (the company is actively against that sort of thinking, but it happened)
    Officially rewards the value of work produced over effort put into it, but in reality a bigger emphasis on looking like you're working hard

    Advice to ManagementAdvice

    If you're going to claim that the company uses Information Based Solutions, consider sending managers and directors to some of the training you send the analysts to.
    Also consider actually using the Personalysis as more than just a curiosity for personal reference. Classes could be suggested or even modified for the different strengths.

    Recommends
    Positive Outlook
    Approves of CEO

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