Chico's FAS Jobs & Careers in Seattle, WA

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Chico's FAS Reviews

470 Reviews
2.8
470 Reviews
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Chico's FAS President, CEO, and Director David F. Dyer
David F. Dyer
232 Ratings
  1. 7 people found this helpful  

    This company pays minimum wage and bonus, but makes bonus difficult to achieve due to continuous price cutting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Seattle, WA
    Current Employee - Assistant Manager in Seattle, WA

    I have been working at Chico's FAS full-time for more than 3 years

    Pros

    The location is convenient. The clothing discount is helpful.

    Cons

    The pay is low and bonus is usually out of reach no matter how hard you work. The upper management pushes but never pitches in. There is little room for promotion and I sense age discrimination due to the fact that they are trying to attract a younger clientele. They claim to hire from within, but management positions are often filled from the outside. We are pushed to recruit new people, but there is little incentive to offer. We have had a hiring sign on our door for the entire time I have worked there and we rarely get an inquiry. It is not possible to make a living wage below a store management position, and even at that level, sales goals are so high, stores rarely make sales plan. The training is all on computer tutorial, but time is limited and most learning occurs while doing.

    Advice to ManagementAdvice

    Consider treating your employees with respect rather than confrontation. Stop changing the game and confusing staff and customers in erratic, reactionary moves to drive sales. Build a strategic plan and stick to it so that there is some pricing integrity in place. Customers have been trained to barter and employees have to discount merchandise so deeply it is impossible to achieve sales plans. Employees should be expected to take care of the customers who come through the door. Corporate is responsible for driving traffic. Quit making associates spend their time on constant calling campaigns. Use automated calls instead of man hours that should be used on the selling floor. Clean up the quality control in your manufacturing. Sizing is ridiculously inconsistent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO