Citizens Bank Jobs in Providence, RI

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Citizens Bank Reviews

2.6
Rating Trends
Recommend to a friend
Approve of CEO
Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
127 Ratings
  • Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Providence, RI
    Current Employee - Branch Manager in Providence, RI

    I have been working at Citizens Bank full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Generous pto allowance, good products to offer, great colleagues

    Cons

    Low morale in branches due to rolling red, which is a new policy where employees are written up if they don't meet their investment goal. Too many call nights and trackers. Turnover is continuing to rise as lousy policies get rolled out. They'll literally tell you what to say to your customers with daily roll plays through the computer.

    Advice to Management

    Get a grip on what's important; the branch employees and their well being. Not many customers are ok with a 30-45 minute chat about their finances when they only came in for a check order.


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