Citizens Financial Group

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Citizens Financial Group Jobs & Careers in Providence, RI

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6 days ago

Personal Banker Universal

Citizens Financial Group Providence, RI +2 locations

At Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Financial Group


3 days ago

Sr. Risk Reporting Analyst – new

Citizens Financial Group Cranston, RI

will include: • Responsible for the development and production of operational and governance report(s) • Serve as the Compliance point of… Citizens Financial Group


3 days ago

Contact Center Specialist III - Email Team – new

Citizens Financial Group Cranston, RI

Contact Center Service Specialist III responds to diverse incoming customer/colleague calls/requests regarding account activity and account related… Citizens Financial Group


3 days ago

Project Management/Methodology & Quality Assurance Manager – new

Citizens Financial Group Cranston, RI

The Project Management/Methodology & Quality Assurance Manager is responsible for ensuring that services teams deliverables services have a… Citizens Financial Group


3 days ago

Customer Service Specialist I - Part Time – new

Citizens Financial Group Cranston, RI

Customer Service Specialist I responds to routine incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


3 days ago

Customer Service Specialist III - Part Time – new

Citizens Financial Group Cranston, RI

Contact Center Service Specialist III responds to diverse incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


3 days ago

Customer Service Specialist I – new

Citizens Financial Group Cranston, RI

Customer Service Specialist I responds to routine incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


3 days ago

Project Manager – new

Citizens Financial Group Cranston, RI

Manages projects of medium size and complexity within the Program portfolio. The primary focus of the Project Manager is the delivery of benefits by… Citizens Financial Group


3 days ago

Customer Service Specialist II - Part Time – new

Citizens Financial Group Cranston, RI

Customer Service Specialist II - Part Time responds to diverse incoming customer calls/requests regarding account activity and account related… Citizens Financial Group


3 days ago

Customer Service Specialist II – new

Citizens Financial Group Cranston, RI

Customer Service Specialist II responds to diverse incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


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Citizens Financial Group Reviews

438 Reviews
2.5
438 Reviews
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Citizens Financial Group CEO Bruce Van Saun
Bruce Van Saun
76 Ratings
  • 5 people found this helpful  

    Terrible company to work for!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Personal Banker in Providence, RI
    Former Employee - Senior Personal Banker in Providence, RI

    I worked at Citizens Financial Group full-time (more than an year)

    Pros

    Compensation is decent besides that there are not many pros!

    Cons

    Terrible culture, they expect and require you to push sales down everyones throat who walks through the doors whether or not they are interested or even need a product! Coworkers and management can be very cut throat, terrible management at the branch level and upper management!!! As a Universal banker you are on the teller line most of the time and are still expected to open accounts and when you do have someone who wants to open an account you better hurry up and do it as quick as possible but still make sure you ask everything they want you to ask and make sure you open as many products as possible regardless if the customer needs it or not! tOverall this company is going downhill fast and its only getting worse now that they are public now!!

    Advice to ManagementAdvice

    Stop pushing products down every customer's throat and focus on doing right by your customers!! Pay more attention to management because a lot of them have no clue how to manage people and only care about themselves!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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