Comcast Jobs & Careers in Lynnwood, WA

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Comcast Reviews

2,208 Reviews
3.1
2,208 Reviews
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,125 Ratings
  1.  

    Comcast in a whole is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Executive III in Lynnwood, WA
    Former Employee - Customer Account Executive III in Lynnwood, WA

    I worked at Comcast full-time (more than 3 years)

    Pros

    A very welcoming, accommodating call center environment. The teams work very closely together and are able to use one another as resources. The give adequate paid training to prepare you for your technical support role.

    Cons

    While I was working with Comcast sales was implemented for technical support staff. I felt leadership cared more about my sales numbers than the customer trouble calls I had resolved.

    Advice to ManagementAdvice

    Spend more time training your technical support staff in sales tactics if you want them to succeed in this area.

    Recommends
    Neutral Outlook
    Approves of CEO

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