Convergys

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Convergys Jobs & Careers

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Show:  All Results Last 7 Days
8 days ago

Inbound Customer Service & Sales Associates

Convergys Appleton, WI

! DIMENSION & SCOPE: Customer Service & Sales Associates are… CareerBuilder


4 days ago

Temporary Customer Service and Sales Associate

Convergys Orlando, FL

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns… CareerBuilder


9 days ago

Inbound Customer Service Sales Associate

Convergys Clarksville, TN

We offer our associates clear recognition and rewards for high achievement. We strive to create an environment that clearly communicates the… CareerBuilder


17 days ago

Inbound Customer Service and Sales Associate

Convergys Laredo, TX

• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or… CareerBuilder


15 days ago

Customer Service and Sales Associate (Inbound Calls)

Convergys Lubbock, TX

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Listen attentively to custo… CareerBuilder


15 days ago

Inbound Customer Service & Sales Associates - Rate Increase and Bonus Potential

Convergys Longview, TX

include processing customer orders and sales; providing and receiving various information; selling client products plus handling miscellaneous cus… CareerBuilder


16 days ago

Inbound Customer Service and Sales Associate

Convergys Corp Clarksville, TN

We have a full-time opening for a Inbound Customer Service and Sales Associate.… Snagajob


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Convergys Reviews

1,540 Reviews
2.8
1,540 Reviews
Rating Trends

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Convergys President & CEO Andrea Ayers
Andrea Ayers
358 Ratings
  •  

    Good company that needs better structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Representative II in Charlotte, NC
    Former Employee - Customer Service Representative II in Charlotte, NC

    I worked at Convergys full-time (more than an year)

    Pros

    They are good with giving people breaks. They will usually remind you if you are still taking calls to go ahead and log off. The training is long enough for you to actually understand what to do but you have to pick it up quickly since you start to get graded later on. Team leaders always try to help their groups out so they are always trying to improve the company.

    Cons

    OT is available every week but unless you are good friends with the people that send out the emails, you may get the OT list too late to sign up. You have to quickly befriend a team leader or a supervisor in order to succeed in this company, there are many "cliques." People come and go very quickly here so make sure you are following the scripts exactly since you are being graded on a consistent basis.

    Advice to ManagementAdvice

    Learn to listen to your employees concerns a little better. Be more lenient with peoples school schedule. Give more incentives.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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