Convergys Jobs & Careers

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30+ days ago

Work At Home - Customer Service Representative

Convergys Manassas, VA

Exactly what do we do? We provide excellent customer service on behalf of our clients. When you call the cust… CareerBuilder


30+ days ago

Customer Service and Sales Representative

Convergys Denver, CO

include processing customer orders and sales; providing and receiving various information; selling client products plus handling miscellaneous… CareerBuilder


30+ days ago

Customer Service and Sales Representative

Convergys Grand Chute, WI

• Sell and promote client products, while being able to provide customer service and general information… CareerBuilder


18 days ago

Customer Service and Sales Representative

Convergys Appleton, WI

• Full-Time Positions with a competitive hourly base pay and achievable sales goals that allow you unlimited earning potential. • Excellent… CareerBuilder


30+ days ago

Customer Service and Sales Representative

Convergys Las Cruces, NM

• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or… CareerBuilder


30+ days ago

Work At Home - Customer Service Representative

Convergys Arlington, VA

Exactly what do we do? We provide excellent customer service on behalf of our clients. When you call the cust… CareerBuilder


30+ days ago

Bilingual Customer Service Sales Representative

Convergys Pueblo, CO

of this position include (but are not limited to): • Assisting customers with placing orders and sales, providing and receiving information, and… CareerBuilder


30+ days ago

Customer Service Sales Representative II

Convergys Pueblo, CO

!! Convergys is pleased to invite you to apply for our Customer Service Sales CareerBuilder


2 days ago

Bilingual Customer Service Sales Representative I – new

Convergys Pueblo, CO

of this position include (but are not limited to): • Assisting customers with world-class customer service greeting customers in a courteous… CareerBuilder


12 days ago

Customer Service Representative - Base Pay

Convergys Salt Lake City, UT

Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services… Convergys


Convergys Reviews

1,334 Reviews
2.9
1,334 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
287 Ratings
  1. 1 person found this helpful  

    Upper Management at its worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Service Representative II  in  Ogden, UT
    Former Employee - Sales and Service Representative II in Ogden, UT

    I worked at Convergys full-time for less than a year

    Pros

    Great customers to talk to.
    No script.
    Very friendly co workers and Trainers.

    Cons

    Old Building.
    Mandatory Overtime.
    No flexible Schedule.
    Cant use PTO whenever you'd like.
    Health insurance too expensive ... anywhere from $85-260 PER CHECK for 1 single person
    Power hungry team leaders
    Abuse of point system... Although we were allowed to use up to 12 attendance points, I had a couple of Team leads that would purposely place a point for no reason, they would never get it fixed or ask you to talk to an OM in which they may or may not do so.
    Complicated phone system.

    Advice to ManagementAdvice

    Purge all of your current team leaders that are power hungry and don't know what they're doing and hire new ones that are willing to help out their agents!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO