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“When I started, I actually looked forward to Mondays; by the end, the place had become dysfunctional and abusive. ”
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Covance full-time for more than 8 yearsPros
Decent benefits (although they have been slowly chipping away at these)
Good colleagues (although most who can leave are)
Fun science; it's nice to be at the front edge of drug development and to see what different folks are working on.Cons
Poorly executed downsizings have led to drastic overwork of remaining employees.
Upper middle to lower senior management are almost across the board far more interested in making themselves look good and keeping their jobs than in actually taking care of their employees, their customers, or the overall state of the business.
There is a lot of lip service given to career development but the reality is that promotions from within are nonexistant for the folks doing the work (they do have numbers that seem to indicate the opposite, but these are really just counting people moving from one department to another, not actually moving up in the structure of the company).
Nearly all of upper management are of the MBA persuasion rather than from a scientific background. This leads to poor choices regarding the direction of the company (as they don't actually understand what we do as a business) and is probably part of the reason that promotions to senior positions are virtually unheard of (we have "science cooties", apparently).
While Covance likes to say they are the best (and indeed they were when I started), an almost religious-like focus on cost-cutting combined with a lack of understanding of the business itself by management has caused deterioration to the point that it is dangerous (we actually have to self-insure for workers' comp now because we've had so many folks get hurt due to inadequate training, insufficient staffing, and lack of appropriate equipment that no commercial insurer would cover us any more) and so understaffed and short-supplied that quality really isn't possible any more.
It was heartbreaking to see the decline at this company I loved; I really felt like I had found my "forever home" when I started there but it turned into quite an abusive relationship by the end.Advice to ManagementAdvice
Listen to your line-level employees (operational side and scientific side); they desperately want to do a good job but are being cut down at every turn by incompetent and/or cruel management. Clean house; you have far too many layers of management and a fair number of them have no priority other than self preservation. Give the people doing the actual work the tools and the staff they need or you will not have a quality product.Doesn't RecommendNegative OutlookDisapproves of CEO