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I have been working at Dataprise full-time (More than a year)
They will listen to your ideas and occasionally make changes that benefit employees rather than themselves. That is more than most companies will do.
The amount of billable hours required just to stay in good standing is 35+. That means anything you're doing for a client that isn't billable is basically coming out of your personal time. Frequent travel between client-sites means lunch can sometimes be tough to get for field engineers.
Advice to Management
Stop harassing employees who "only" billed 35 hours in a week. At your billable rate, you're making 4375/week when we average 35 hours which is ~20k/month. The average salary is probably around 6k/month giving you a 14k/month margin on each field engineer (-benefits). We're all smart guys, realize this, and resent emails from management complaining about billable hours when we're doing all we can. Management also seems blind to the fact that there is a lot of work that can't be billed to clients (paperwork, some documentation, and correcting the occasional mistake that we or another DP engineer has made).