Design Within Reach

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2 days ago

Sr. Security Engineer – new

Design Within Reach Inc. San Francisco, CA

to the IT infrastructure and network areas. The ideal candidate will be analyzing, designing, installing, configuring, maintaining and repairing the… Jobg8

2 days ago

Studio Lead – new

Design Within Reach Inc. Costa Mesa, CA

include: Sales Generation: • Meet or exceed personal and Studio sales goals • Expand the customer's connection to the brand by increasing… Glassdoor

Design Within Reach Reviews

49 Reviews
49 Reviews
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Recommend to a friend
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John Edelman
27 Ratings
  1. 4 people found this helpful  

    Sinking ship...jump off now!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Studio Proprietor in New York, NY
    Current Employee - Studio Proprietor in New York, NY

    I have been working at Design Within Reach full-time (more than 5 years)


    Much of the furniture is beautiful.


    Design Within Reach was a brilliant and forward thinking concept as conceived and implemented by Rob Forbes. It's was an amazing place to work and shop for many years. That is no longer the case. When the economy tanked they had no plan, they insisted on keeping open dozens of stores that never made goal and maintaining outrageous sales goals for the entire company. To maintain the goals on paper the sales team and management did unimaginable and unethical things to make it appear as if they were meeting goals. When it finally fell apart they sold the company to Glenhill Capital (a hedge fund that also owns Restoration Hardware). They then proceeded to replace all management with 'old buddies' who have no training or interest in design and no respect for fellow human beings. They assembled an HR team that immediately converted all policies to something that resembles an employee handbook from Kmart. They implemented a myriad of ridiculous concepts which plague the entire low-end retail world. Clocking in and out, scheduling breaks, tardy slips, layer upon layer of managers and In general treating adults as though they are irresponsible children. You may as well work in fast food or any other big box retail at this point. Stay away from this mess as it fades into the land retail nonsense. Also shop directly with the manufacturers of authentic pieces of furniture. You will always get a better price, better shipping and a better experience than shopping at Design Within Reach. The sales team has no motivation anymore to help you select beautiful design. They just lie and sell you the most expensive option that is 'in stock' in their warehouse. You will never get an honest answer from anyone at this company.

    Advice to ManagementAdvice

    Open your eyes and realize that you are destroying the only great thing that Design Within Reach had going for it. The morale, commitment and skill of its employees. That has has tarnished the company image forever and will eventually show in your numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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