Direct Energy

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Direct Energy Reviews

186 Reviews
2.8
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Badar Khan
42 Ratings
  1.  

    New Operations management changed culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Sales Representativs in Tempe, AZ
    Former Employee - Inbound Sales Representativs in Tempe, AZ

    I worked at Direct Energy full-time (more than an year)

    Pros

    It was fun, exciting, all about their agents,center operation manager was so very down to earth, he remembered what it was like as an agent, and strive to provide us the best commission, incentives,daily give aways....he genuinely dared about how we enjoyed our job,a dn drove us to succeed.

    Cons

    New Operations management came in, hired her friends from old positions. They had terrible management approaches, arrogant attitudes, and misguided values. They hated the 'agents first' approach, and took full opportunity to of empowerment, bringing in other managers they known since high school, and ran the place ghetto

    Advice to ManagementAdvice

    Get a new job . It's just not a good fit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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