Dunkin' Donuts Restaurant Manager Jobs & Careers in Westbury, NY

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Dunkin' Donuts Reviews

374 Reviews
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Dunkin' Donuts President John Henderson
John Henderson
91 Ratings
  1. 1 person found this helpful  

    Training wheels for adult life.

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    Former Employee - Shift Leader  in  Englewood, FL
    Former Employee - Shift Leader in Englewood, FL

    I worked at Dunkin' Donuts full-time for more than 3 years

    Pros

    Dunkin' has been a fantastic first job for me. I started at the age of 16, and at 19 have just put in my two weeks.
    I have learned much about myself, management, and working with customers. I was promoted to Shift Leader at 18 and my experience only improved from there. Dunkin' is not a career choice for me, but has been a wonderful opportunity.

    Cons

    Training varies. Unfortunately in the two stores that I have worked at, both in Florida, I have seen a lack in proper training of employees. There are so many different ways that employees do things, but I rarely see the proper way. I have tried teaching my teams according to Dunkin' Standard, but unfortunately even store mangers will cut corners. I feel that this has much to do with the number of high school and college aged employees. They see it as a temporary job, and therefore the respect for and dedication to standards of practice go out the window.

    Advice to ManagementAdvice

    Focus on the minimum wage employees. Without benefits of any kind, the job is not taken seriously. I love Dunkin' Donuts, and am so appreciative to the experiences and knowledge I have acquired. I would love to see others take the job as seriously as I did.

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