Dyson

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Dyson Reviews

119 Reviews
3.4
119 Reviews
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Dyson CEO Max Conze
Max Conze
50 Ratings
  • 1 person found this helpful  

    Great Company to work for - Proud to be part of the Dyson team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Chicago, IL
    Current Employee - Senior Financial Analyst in Chicago, IL

    I have been working at Dyson full-time (less than an year)

    Pros

    Great Products, Very smart/apt co-workers, Company Values, Culture, Job Autonomy (managers trust you will get the job done), Compensation, Benefits, Work Life/Balance, etc.

    Cons

    None - I love working here. There are standard expectations, which are very reasonable: Punctuality, flexibility (spikes in workload), open floor (no cubicles) environment at the Chicago office and get your work done. For my analytical role, there is a lot of collaboration with different internal customers and this has really helped my development. I'm involved in the analysis, strategy and brainstorming discussions. I understand that while this role and company is a nice fit for me, it might not be the same for others. But if you come in with a good attitude, team-first mentality, & good work ethic, the opportunity at Dyson will take you to the next level.

    Advice to ManagementAdvice

    If there is one recommendation, I would say encourage more collaboration/interaction amongst our Call Center Phone/Web Agents in Aurora and our Chicago Office. It could be via Job Shadowing, Mentoring or a Joint Annual Outing. My analyst role is to support the customer service team and I've had the pleasure to listen in on their calls and basically walk in their shoes. We have numerous agents who go above and beyond the call of duty by providing great customer service. Upper management is aware of the great job our customer support agents do, but I also want to ensure that all our teams are aware and recognize the great job they do. I also want to give a special mention to our Technicians at our Dyson Service Centers. Like our customer support agents, they also go the extra mile when it comes to customer satisfaction, justified by the 94% NPS score. They motivate me to support my internal customers the same way they support Dyson customers.

    Recommends
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