Emeritus Senior Living
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Emeritus Senior Living full-timePros
The benefits if you're full time, aren't bad, IF you can afford them on the lousy wages.
Staff members, despite overall being unhappy, are kind and warm hearted to residents and family, and actually display quite well, the family values Emeritus goes on and on about. They really are good values, and the residents are appreciative of staff and their efforts.Cons
The residents' biggest complaint is the food it seems. It's not the cooks' fault, it's all they have to work with. The menu is terrible. Especially the evening meal.
AL staff spends the biggest part of their work shift in the dining room. They are servers with walkie talkies. And when they are gone from the dining room taking calls, the ONE official dining room server gets left with ALL the work. That's not right. Management doesn't step up and help during these stressful times, which isn't a very good example of teamwork, a theme they really push. Hypocrisy at it's finest.
Poor training program. New hires should be trained for way more time than they are given. The tasks of each department/shift vary and one shift is not enough to remember how to do everything on it. The amount of training time should be doubled, easily.
Management does not take responsibility, but puts more work on employees. Let's not fix the problem, lets put a band-aid on it, sort of thing.
To be honest, I'm afraid to have my phone on, because I'll get called to cover a shift for some jerk who didn't show up. AGAIN. Doesn't seem like no-call-no-shows get properly disciplined either. THAT is unacceptable. Management doesn't step in to help then either.
RCD has broken SO many rules and mistreated and threatened staff. Nothing gets done about that either.
The overall vibe of the staff is that they are happy in the jobs that they do, but unhappy with their pay and treatment, and the lack of other staff to depend on. I don't actually know anyone who likes working here. :(Advice to ManagementAdvice
How about listening to your employees' and residents' complaints and instead of just brushing them under the rug, do something about it!
Results speak louder than your empty words.Doesn't RecommendNegative OutlookNo opinion of CEO