Emeritus Senior Living


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Emeritus Senior Living Reviews

293 Reviews
293 Reviews
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T. Andrew Smith
19 Ratings

    Low Pay, Hard Work, Unreliable Employer, No Formal Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Assistant in Ashland, OR
    Current Employee - Resident Assistant in Ashland, OR

    I have been working at Emeritus Senior Living (more than a year)


    They expect you to quit; you're incredibly unlikely to get fired and therefore are provided with strong job security even if the full time hours that you get promised on hire aren't ultimately provided later on. Some resident assistants have been directly responsible for the forming of bed sores and weren't so much as investigated. You can get away with anything.
    If you just want to get your foot in the door for the medical field, this is a good place to start. All assisted living facilities require zero experience in the field from their employees but it is demanded that you perform skilled nursing tasks, regardless.
    You can print out certificates saying that you were trained in certain areas, but it's just quick tutorials on the computer; even when it's called for within that course that a class seminar be provided.
    They provide lunch at monthly meetings at this time; previously they offered $5 gift cards for Subway if you were chosen at random and able to correctly answer their quiz concerning the company's "family values."


    It's either up or out - the only way to get past the med tech position ($10/hr) is to go to college. If you're going to go through college for your career, seek work in a functional environment elsewhere.
    We spend too much time working in dining room as resident assistants; not enough with residents. It puts me behind with my own job to also have full dining hall responsibilities and then also puts the kitchen behind because John Smith took a long time needing assistance on the toilet that day.
    Pressured to come in sick every time - even if employees provide notice more than eight hours in advance when the law requires only two hours advance notice.
    All employees regularly talk about how much they hate attending their job; how demanding and unrewarding the company tends to be. "Thankless job." If you tell and your fellow coworkers bring attention to a specific resident who requires more care, the initial reaction from management is to argue that they don't and you're all wrong.
    The executive director for assisted living has been accused of maintaining an unprofessional work attitude for a very long time and continues the same practices.
    Dangerously high turnover rate - have averaged at consistently losing about two employees every month for the full year I've worked there. Under-staffing happens frequently, forcing employees to take double shifts and only get a few days off for the entire month, which is remedied with over-staffing which puts employees then in a position to not have enough hours for that month or two to pay their bills. Be ready to file for unemployment insurance at some point, if you accept this job.
    Employee training is inadequate; even if they expect you to pick someone off the floor (90+ lbs) by yourself, or provide a two-person assist for someone who has an order to bear no weight (which means their feet must be completely off the floor), they will not provide you with training on how to perform these tasks prior to asking that you do so on the floor. It's a major safety hazard for employees and Emeritus isn't worth risking permanent injury for just so they don't have to pay you more so that a hoyer lift can be used within the facility.
    Scheduling is inconsistent and subject to change; we're all very lucky if we know which days we're supposed to be coming in for the next week since it's rarely posted. Had one of my coworkers tell me that she was in a position where she just wouldn't make plans for the holidays anymore - Emeritus definitely expects your life to belong to them.
    Communication is shamefully poor - it's hard to get the same answer to a simple question from everyone and they change their minds on protocol and resident care expectations frequently.
    I'd get paid more working as a grocer anywhere in the State of Oregon than for wiping feces off someone's rear while they're unable to support their own weight at Emeritus.
    It's getting worse now because we were already struggling to care for the elderly with all the demands on us but now we're also expected to accommodate their deaths even though we have no training, extremely limited time for residents, and are not allowed to feed residents who are unable to do so themselves.

    Advice to ManagementAdvice

    Care about your employees.
    The biggest reason I left Emeritus was because nothing I requested to better my job experience was followed through on (in spite of my following up on those requests for months afterwords). I know many ex-employees who resigned over basic safety concerns and overworking.
    Management is encouraged to spy on and bully employees in order to get better results from their work. It's not an effective method and hasn't accomplished more (to my knowledge) than to breed resentment against the company and the higher-ups themselves. This style of management puts employees in a position to feel nothing but condescended when their supervisor claims that they're appreciated. This is an upwards of $13/hr job if you go through the proper training requirements and you're paying under $10, still claiming the wages to be "competitive."
    Care about your residents.
    I was given responsibility over approx. twenty apartments but only provided with 120 min. to care for every resident on my floor. It was mathematically impossible for me to provide ten minutes of care for each of my residents each morning even without figuring in time for shift change reports, checking the TCP notes, reviewing the shower schedule, etc. These people are paying a lot of money to live in your facility and ripping them off with under-staffing like this is morally repulsive when basic math skills and common sense is all that's required to figure out whether you have everything you need to provide these geriatric community members with adequate care.

    Doesn't Recommend
    Negative Outlook

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