Epsilon Jobs & Careers

Hiring? Post a Job

Show:  All Results Last 7 Days
7 hrs ago

Dir, Campaign Operations - Online Display Marketing – new

Epsilon Lafayette, CO

About the Opportunity Online Solutions Team Epsilon’s Online Solutions team helps marketers enhance the effectiveness of their digital marketing… Epsilon


5 days ago

Account Executive, Sr

Epsilon Irving, TX +2 locations

· Assist account teams with execution of day-to-day activities for direct marketing programs within major accounts. · Develop and maintain… Epsilon


5 days ago

Account Executive, Assoc

Epsilon Nashville, TN

• Developsand maintains relationships with clients at appropriate levels through dailycontact. • Developsproject schedules in conjunction with… Epsilon


5 days ago

Director, Strategic Consulting

Epsilon San Francisco, CA

· Serve as an expert in Epsilon's strategic planning process · Become a trusted strategic advisor to assigned client brand(s) · Lead the… Epsilon


5 days ago

Account Manager

Epsilon Blue Ash, OH

The Account Manager is expected to perform all job duties including the following: • Manage top tier clients to help grow their email marketing… Epsilon


5 days ago

.NET Developer

Epsilon Wilton, CT

Epsilon is seeking a qualified candidate for the position of .NET Developer who can demonstrate proof of his/her knowledge and experience working… Epsilon


5 days ago

Visual Designer

Epsilon New York, NY

include the design and production of projects based on creative specifications provided by the Creative/Art Director and/or Project Manager. You will… Epsilon


5 days ago

Lead Business Systems Analyst

Epsilon Wakefield, MA

The Lead Business Systems Analyst should have experience with all processes to related to the support of production processing, implementation… Epsilon


4 days ago

Business Systems Analyst, Sr

Epsilon Wakefield, MA

• Act as Product Owner for a Feature or Feature Set within the platform • Analyze Feature requirements and develop User Stories in collaboration… Epsilon


5 days ago

Project Manager

Epsilon Auburn Hills, MI +2 locations

Epsilon is looking for a hungry Project Manager to help execute General Motors Business projects per the direction of the GM Client and the Internal… Epsilon


Epsilon Reviews

282 Reviews
3.2
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
148 Ratings
  1.  

    Corporate Culture Needs Updating, Solid-ish Otherwise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Account Coordinator  in  Lafayette, CO
    Current Employee - Technical Account Coordinator in Lafayette, CO

    I have been working at Epsilon full-time

    Pros

    1) Many of your fellow TACs and more experienced team members will be very, very willing to help, which boosts personal growth where training does not.

    Result: Tighter-knit TAC-teams, a helpful culture, and increased efficiency. Nice!

    2) Management is generally more receptive to new ideas than your standard American office. The innovation isn't anything to write home about, but folks will hear you out, and change does happen with systems, albeit agonizingly slowly. I find that generally, you will have to bother your superiors for about one month per hour that the task will take.

    Result: Better morale. This is to be taken with a grain of salt, but being heard is, in and of itself, a positive experience.

    3) Reasonably okay educational resources.

    Okay, they're mediocre online classes.

    Okay, they're not particularly useful at all. Management will advise you to learn new things from YouTube.

    Result: I don't know I just wanted 3 Pros and 3 Cons gosh.

    <Everything else is pretty okay (i.e. compensation, benefits, etc.) and keeps this whole shebang at neutral.>

    Cons

    1) The job has become increasingly vertical-specific (divided by the type of client), making inter-vertical help difficult. Many will presume this to be a necessary evil rather than innovate, and the few who will push for efficiency are often shushed by corporate culture who just wants the wheels to keep on turning without falling off. This is an issue of internal culture with a major lack of willingness to innovate.

    Result: The TAC-role is unnecessarily difficult, especially when seeking out other verticals.

    2) To Sales, you are a button-pusher who is not worthy of their time when you actually fill quite an important role. No matter how much utility you generate for them, the company, and those around you, they will half-secretly hope that Epsilon automates your role out of existence.

    Result: The average TAC thus sees unnecessary difficulty spikes, poor communication, and a set of sales folks who do not care about them, which I'm sure eventually makes things more difficult for Sales in some manner, too. This is both demoralizing and inefficient. Sales culture must cease to see themselves as higher if TAC teams are to work with them effectively.

    3) While the educational tools available to any given associates are solid, introductory, role-specific education is abysmal, in part due to the fact that the nature of the job is so highly vertical specific, and the systems are taught at a vertical-agnostic level. When one complains, people will just default to talking about how they had to learn their job with no training whatsoever. That is the wrong way to think about education. Again, the local culture is problematic, but possibly improving.

    <Everything else is pretty okay (i.e. compensation, benefits, etc.) and keeps this whole shebang at neutral.>

    Advice to ManagementAdvice

    Modern companies will eat your lunch if you don't update both your systems and your ways of thinking about office-culture. I'm not talking expensive Google-esque perks. I'm a willingness to apply innovation and perhaps a more holistic view of company structure that lets all your people feel as if they're treated like people.

    It's a post-Dilbert world, now. Time to catch up.

    Recommends
    Neutral Outlook
    No opinion of CEO