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3 days ago

Retail Customer Service Associate

FedEx Office Bountiful, UT

Internal Job Title: Center Consultant External Job Title for Posting Purposes: Retail Customer Service Associate To learn more about working at… FedEx Office

FedEx Office Reviews

762 Reviews
762 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
445 Ratings

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Salt Lake City, UT
    Current Employee - Center Consultant in Salt Lake City, UT

    I have been working at FedEx Office full-time (less than a year)


    FedEx has a great benefit plan including:
    health care
    life insurance
    tuition reimbursement
    discounted shipping rates


    The hours are completely unworkable if you want to have a life. To get any sort of normal schedule, you have to have quite a bit of seniority. The pay is pretty poor for what you need to know for the position. If you aren't good with computers and formatting, this job especially isn't for you.
    There is no proper hands on training program. You are sent to do a bunch of computer modules that don't teach you much. When it comes down to it, you're just kind of thrown into the mix and expected to pick it up.

    Advice to ManagementAdvice

    Train people properly, make a schedule that people can balance their home life with.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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