FedEx Office Jobs & Careers in Washington, DC

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24 hrs ago

Center Lead Consultant – new

FedEx Office Washington, DC

The Lead Consultant is knowledgeable in all areas of the Center’s business, including print, signs & graphics, and shipping, and consistently… FedEx Office


4 days ago

Center Lead Consultant

FedEx Office Silver Spring, MD

The Lead Consultant is knowledgeable in all areas of the Center’s business, including print, signs & graphics, and shipping, and consistently… FedEx Office


22 hrs ago

Center Consultant – new

FedEx Office Rockville, MD

The Center Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer… FedEx Office


FedEx Office Reviews

649 Reviews
2.9
649 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
392 Ratings
  1. 3 people found this helpful  

    Worse than you can imagine!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Project Coordinator  in  Washington, DC
    Current Employee - Lead Project Coordinator in Washington, DC

    I have been working at FedEx Office

    Pros

    It's better than being unemployed and even part-time employees can get benefits.

    Cons

    FedEx Office promises customers things (and forces employees to promise things - employees are not allowed to say no to something they know they can't do) that can't be delivered, and then don't provide enough staff or good working equipment to succeed at what they promise. Consequently, everyone always has to work harder than they should and while under enormous pressure - not to mention having to apologize to customers about a dozen times a day.

    FedEx Corporate gives individual stores arbitrary "plan" numbers to meet every month and all of the individual managers (being former employees who failed to get a better job for a long enough time that they became managers) think they can meet this "plan" by cutting payroll, not realizing that, as a consequence, customers then have to stand on line all the time and receive their print jobs incorrect and late. Most center managers know how to sweep problems under the rug and juke the stats so upper management doesn't know the real done late/done wrong record of these stores.

    The customers are another thing: You can't imagine how much bullying FedEx Office employees have to suffer from mean, arrogant, self-important customers who tell you you're going to do what they want NOW. People must think FedEx Office employees are the lowest life form on the planet because someone could be the assistant to the assistant to the assistant or someone nobody's ever heard of, and when they walk into a FedEx Office, they take on this bully attitude and treat the people who work there like utter crap.

    The only reason to work for FedEx Office is if you are unemployed. It's a step-down from almost anything else.

    Advice to ManagementAdvice

    You should have never gone into the "printing" business. It's clear nobody in senior management knows anything about printing, because if they did, they would never put someone in a position where they're trying to focus on "prepress" work while someone is standing eight feet away yelling, "Excuse me! Can I have some help over here!"

    Stick to shipping.

    Doesn't Recommend
    Disapproves of CEO