FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com

FedEx Office Jobs & Careers in Washington, DC

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13 days ago

Center Manager, Business

FedEx Office Washington, DC

The Business Center Manager is responsible for managing the overall… experience objectives. The Business Center Manager may also be required to… FedEx Office


21 days ago

Center Assistant Manager

FedEx Office Washington, DC

processes. Manages center in the absence of the center manager. The… FedEx Office


20 days ago

Center Assistant Manager

FedEx Office Arlington, VA

processes. Manages center in the absence of the center manager. The… FedEx Office


5 days ago

Center Assistant Manager

FedEx Office Rockville, MD

processes. Manages center in the absence of the center manager. The… FedEx Office


20 days ago

Center Assistant Manager

FedEx Office Reston, VA

processes. Manages center in the absence of the center manager. The… FedEx Office


16 days ago

Center Assistant Manager

FedEx Office Laurel, MD

processes. Manages center in the absence of the center manager. The… FedEx Office


13 days ago

Center Manager

FedEx Office Sterling, VA

The Center Manager is responsible for managing the overall operations at a mid-volume center, including supervision… FedEx Office


FedEx Office Reviews

701 Reviews
2.9
701 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
420 Ratings
  1. 3 people found this helpful  

    Worse than you can imagine!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Project Coordinator in Washington, DC
    Current Employee - Lead Project Coordinator in Washington, DC

    I have been working at FedEx Office

    Pros

    It's better than being unemployed and even part-time employees can get benefits.

    Cons

    FedEx Office promises customers things (and forces employees to promise things - employees are not allowed to say no to something they know they can't do) that can't be delivered, and then don't provide enough staff or good working equipment to succeed at what they promise. Consequently, everyone always has to work harder than they should and while under enormous pressure - not to mention having to apologize to customers about a dozen times a day.

    FedEx Corporate gives individual stores arbitrary "plan" numbers to meet every month and all of the individual managers (being former employees who failed to get a better job for a long enough time that they became managers) think they can meet this "plan" by cutting payroll, not realizing that, as a consequence, customers then have to stand on line all the time and receive their print jobs incorrect and late. Most center managers know how to sweep problems under the rug and juke the stats so upper management doesn't know the real done late/done wrong record of these stores.

    The customers are another thing: You can't imagine how much bullying FedEx Office employees have to suffer from mean, arrogant, self-important customers who tell you you're going to do what they want NOW. People must think FedEx Office employees are the lowest life form on the planet because someone could be the assistant to the assistant to the assistant or someone nobody's ever heard of, and when they walk into a FedEx Office, they take on this bully attitude and treat the people who work there like utter crap.

    The only reason to work for FedEx Office is if you are unemployed. It's a step-down from almost anything else.

    Advice to ManagementAdvice

    You should have never gone into the "printing" business. It's clear nobody in senior management knows anything about printing, because if they did, they would never put someone in a position where they're trying to focus on "prepress" work while someone is standing eight feet away yelling, "Excuse me! Can I have some help over here!"

    Stick to shipping.

    Doesn't Recommend
    Disapproves of CEO

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