FedEx Office Jobs in Washington, DC

Hiring? Post a Job
1 job opening Back to all jobs

Show:  All Results Last 7 Days
30+ days ago

Retail Assistant Manager

FedEx Office Annapolis, MD

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive… FedEx Office

FedEx Office Reviews

798 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
464 Ratings
  • Helpful (3)

    Worse than you can imagine!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Project Coordinator in Washington, DC
    Current Employee - Lead Project Coordinator in Washington, DC

    I have been working at FedEx Office

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO


    It's better than being unemployed and even part-time employees can get benefits.


    FedEx Office promises customers things (and forces employees to promise things - employees are not allowed to say no to something they know they can't do) that can't be delivered, and then don't provide enough staff or good working equipment to succeed at what they promise. Consequently, everyone always has to work harder than they should and while under enormous pressure - not to mention having to apologize to customers about a dozen times a day.

    FedEx Corporate gives individual stores arbitrary "plan" numbers to meet every month and all of the individual managers (being former employees who failed to get a better job for a long enough time that they became managers) think they can meet this "plan" by cutting payroll, not realizing that, as a consequence, customers then have to stand on line all the time and receive their print jobs incorrect and late. Most center managers know how to sweep problems under the rug and juke the stats so upper management doesn't know the real done late/done wrong record of these stores.

    The customers are another thing: You can't imagine how much bullying FedEx Office employees have to suffer from mean, arrogant, self-important customers who tell you you're going to do what they want NOW. People must think FedEx Office employees are the lowest life form on the planet because someone could be the assistant to the assistant to the assistant or someone nobody's ever heard of, and when they walk into a FedEx Office, they take on this bully attitude and treat the people who work there like utter crap.

    The only reason to work for FedEx Office is if you are unemployed. It's a step-down from almost anything else.

    Advice to Management

    You should have never gone into the "printing" business. It's clear nobody in senior management knows anything about printing, because if they did, they would never put someone in a position where they're trying to focus on "prepress" work while someone is standing eight feet away yelling, "Excuse me! Can I have some help over here!"

    Stick to shipping.

Work at FedEx Office? Share Your Experiences

FedEx Office

Click to Rate