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First Advantage Reviews

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Recommend to a friend
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Mark Parise
72 Ratings
  • Helpful (3)

    Scary that this company controls personal identifying information

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Contract Administrator in Indianapolis, IN
    Former Contractor - Contract Administrator in Indianapolis, IN

    I worked at First Advantage as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO


    Flexible hours depending on your boss and department, and that's it.


    My first day I walked onto the 4th floor in Indy and wondered if the company was shutting down. It was dark and depressing. I found out they had just laid off a whole team and hired temps to replace them. This is a perfect example of how upper management views the workforce - interchangeable. CEO and the private equity firm that own the company are clueless about the industry.and purchased a company that was under indictment for violation of privacy laws, did not care about needed contracts for the acquisition and now cannot show compliance to current law. I worked on a project attempting to bring that company's clients into compliance. Every day was a new directive because upper management had no idea how to proceed. We had to re-start our project every single day to the frustration of clients and other departments. I could not include my name or contact info in correspondence to clients because of the client's desperation to reach a contact person for help. The most mismanaged company ever, and that they control personal information, decide who gets hired is frightening. If you ever see the news and wonder how this person got through the background screening process, you can blame First Advantage for paying $10 hr to the employees who make the decisions on who passes a background screen. Very scary and I am sure there will be a scandal in the future. I was laid off because I "made too much money" at 19.00 hr and my job and team was replaced by a team in India. Thank you First Advantage!

    Advice to Management

    Oh dear lord, way too much to list. First, please upgrade your servers. Every time I tried to send an email with an attachment, I got a message that Outlook had stopped working. As always, executive managers out of touch with operations. Ask your leads and supervisors what challenges they are facing and then actually do something! Don't have town halls with a CEO who looks and is incompetent. Pay your people to care about protecting privacy of the personal information of applicants for airline pilots for Delta. I am sure this review will not be published because it is too accurate. People making $10 an hour do not care about protecting social security numbers and financial information.

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