First Niagara Financial

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First Niagara Financial Jobs & Careers

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30+ days ago

Part Time Teller

First Niagara Lansdale, PA

The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer… First Niagara


12 days ago

Part Time Teller

First Niagara Erie North East Jamestown, Pennsylvania New York

The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer… First Niagara


21 days ago

Part Time Teller

First Niagara Buffalo Lockport Niagara Falls Williamsville, New York

The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer… First Niagara


12 days ago

Part Time Teller

First Niagara Rotterdam Schenectady, New York

The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer… First Niagara


21 days ago

Part Time Teller

First Niagara Amherst Buffalo, New York

The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer… First Niagara


21 days ago

Part Time Teller

First Niagara Collegeville Harleysville Limerick Royersford Skippack, Pennsylvania

The primary functions of the Teller are to be a customer experience champion, a service and sales facilitator as well as a consumer… First Niagara


First Niagara Financial Reviews

53 Reviews
2.6
53 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First Niagara Financial President, CEO, and Director John R. Koelmel
John R. Koelmel
23 Ratings
  • 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albany, NY
    Current Employee - Customer Service Representative in Albany, NY

    I have been working at First Niagara Financial full-time (more than a year)

    Pros

    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.

    Cons

    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

    Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

    Also? The pay is not nearly enough.

    Advice to ManagementAdvice

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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