First Niagara Financial

First Niagara Financial Jobs & Careers

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5 days ago

Mortgage Consultant

First Niagara Financial Group Albany, NY

* Computer proficiency - Mortgage software products (P.O.S laptop origination, auto underwriting, etc.) * Proven Sales and Customer service skills…

5 days ago

Commercial Loan Administrator

First Niagara Financial Group Buffalo, NY

**Minimum Qualifications** * Bachelor's degree in business, related field or equivalent experience * Minimum of three years proven and progressive…

1 day ago

Sr Finance Manager- Accounting – new

First Niagara Financial Group Buffalo, NY

* Strong knowledge of relevant accounting and systems concepts is required, with experience in banking or public accounting preferred. * Must possess…

5 days ago

Assistant Branch Manager I

First Niagara Financial Group Kennett Square, PA

** The primary function of an Assistant Branch Manager is to be…

5 days ago

Relationship Banker

First Niagara Financial Group Audubon, PA +2 locations

** ****The primary functions of a Relationship Banker are to sell and service bank products for customers as well as the referral of non-bank…

5 days ago

Assistant Branch Manager III

First Niagara Financial Group Tappan, NY

** The primary function of an Assistant Branch Manager is to be responsible for all…

First Niagara Financial Reviews

50 Reviews
50 Reviews
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First Niagara Financial President, CEO, and Director John R. Koelmel
John R. Koelmel
23 Ratings
  1. 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albany, NY
    Current Employee - Customer Service Representative in Albany, NY

    I have been working at First Niagara Financial full-time (more than an year)


    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.


    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

    Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

    Also? The pay is not nearly enough.

    Advice to ManagementAdvice

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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