Firstsource Solutions Jobs & Careers in Miami, FL

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Firstsource Solutions Reviews

190 Reviews
2.8
190 Reviews
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Firstsource Solutions CEO & Managing Director Rajesh Subramaniam
Rajesh Subramaniam
71 Ratings
  1. 1 person found this helpful  

    Very Unprofessional Workplace, Management very disrespectful...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Account Representative  in  Miami, FL
    Current Employee - Patient Account Representative in Miami, FL

    I have been working at Firstsource Solutions full-time for less than a year

    Pros

    It's a decent pay to start with no experience. No weekends. 8-5 job. Holidays off.

    Cons

    *The WorkPlace is very unprofessional...(feel like I am working for a fashion show with alot of skin showing and cleavages, on the males: pants are below the appropriate level, shorts are worn with tank tops), that is a no no for professional workplaces.
    *The management is very disrespectful and lack of knowledge.
    *Even though we work a little extra after your eight hours, they do not pay you the extra minutes. You end up losing them.
    *There training is below the average level. You'll be okay if you have background experiences, if not you will be very lost with no one to turn to.
    *The management is very unfair with there team. The team is what's making the big bucks!
    *In the office I work for, a high turnover of employees. Employees do not last there no more than 3-4 months due to lack of training, unprofessionalism and very poor management.
    *The environment is poorly describable with chewed up seats, old boxed monitors, bad earphones, etc... the company has to keep up with the technology, make the employees more comfortable. We seat all day and work with computers all day along with phone use. They are a multi-million dollar company...spare a little to your offices.
    * The health benefits are a killer...two hundred dollars a month for just health insurance on a full time employees salary... very uncalled for. I've never worked in a job that charges way too much on health insurance.
    *There are no sick days given, I mean none. They work under a point system, if you call in sick it is a point, so to come down to it, you are not entitled to sick days because they throw you points for just calling out sick...everything is points, if your tardy, if you leave early, if you come late, if you call out sick...it is crazy... and worst of all, no salary raises.
    It seems that the Manager gets a budget, so it depends on the manager to approve for raises, following that, the Manager keeps the rest of her budget to herself in her pocket...very very unfair...

    I have never worked at a company so bad as this one...I am already seeking elsewhere. A company that appreciates there employees...

    Advice to ManagementAdvice

    HR department was advise of such things, it is so sad that not even HR can help, they ignore the situations.... Calling out to the CEO: Help! help us at the Miami office. It is very ugly down in Miami,FL. If you see the reports of the Miami office, you will fall of your seat... I started working there about three months ago and I've already seen 4 employees leave.... what's going on...
    Replace the old management with professional caring managers and supervisors.... We would greatly appreciate it...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO