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19 days ago

Visual Merch Mgr - Sugarloft Parkway Store

Forever 21 Lawrenceville, GA

Job Function: Deliverables: • Supports the Company vision through ownership and accountability for the visual merchandise presentation in… Glassdoor

Forever 21 Reviews

1,530 Reviews
1,530 Reviews
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
630 Ratings
  1. 1 person found this helpful  

    Made me hate retail

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Forever 21 part-time


    They are pretty flexible with your schedule as long as you're a good employee (show up on time, don't request off too often, etc.). Also, the employee discount was nice, even though it was small. And my store managers were pleasant people to work with. Standards were not as high as other retail stores I worked at, so I did not have to worry about the clothing being folded to perfection. It was a good job to have through high school and college, and good for part-time work. There is room for improvement and raises after working there for a few months. I would definitely recommend working here if you are between jobs or looking for a job to keep for a short period of time. Everyone is pretty nice and there really is a sense of teamwork.


    Customers were horribly rude to me; they called me mean things, yelled at me, fought about return policy. I understand this comes with retail jobs, but it was never this bad at other jobs I had. Disregard what the numbers say about salary. I was a sales associate and I started at $8 an hour. After working there for months, I was trained on register and preformed many of the Head Cashier duties, with no pay raise. I worked the allowed 25 hours per week for part time employees and i began to hate every minute of it. I felt unappreciated. The store was rather large and difficult to keep clean, and the managers sometimes had no patience for messy sections. Other employees did not care and I was forced to clean up their sections in order to leave in a timely manor. I was always given closing shifts and I rarely left at the specified time; we had to stay until the store looked "perfect". Also, they were extremely strict on the dress code. They were unreasonable at times, asking employees to go home and change if they were wearing a dress that did not cover down to there knees. Tattoos had to be covered at all times as well, and no dyed hair allowed. Something that also sucked was the strict 30 minute break.

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