G4S Secure Solutions North America Upscale Security Officer Unarmed Jobs & Careers

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G4S Secure Solutions North America Reviews

100 Reviews
100 Reviews
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Drew Levine
7 Ratings

    Custom protection Officer. Armed and unarmed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Custom Protection Officer in Jacksonville, FL
    Current Employee - Custom Protection Officer in Jacksonville, FL

    I have been working at G4S Secure Solutions North America full-time (more than an year)


    My situation with G4S is good
    Work as contractor for external companies. Might lead to a good job with an external company. Get your foot in the door, as they say.
    Personally, my supervisor is great and my co workers are nice and easy to work with. My post is at a major company. Pleasant atmosphere, nice people and I actually like going to work. Your experience will depend on you post. Some are horrible. Mine is good.

    You will gain experience. D security license, G security license, Certified CPR/AED/First Aid, Customer service, computers.


    This is not a career position. The pay is m mostly under $12 an hour, depending on the post. There is no possibility of a raise. G4S has contracts with other companies and I imagine they don't want to renegotiate because they're afraid of losing the contract. Therefore, any raise would come out of G4S's wallet and that will not happen. So consider this job as a stepping stone or place holder until something better comes along. You can get promoted, but after seeing what my supervisor goes through every week, it is not worth the money. He/she usually gets no support from the local office and ends up filling shifts if people can not make it to work.

    How can someone work for a company for more than five years without ever getting a raise?

    There is little to no communication from the main office. I've request information and got nothing in return.

    Beware: Some posts are better than others. Ask around. I have heard stories where an officers were ignored for a double shift, 16 hours with no breaks. That's bad management.

    I've heard rumors of favoritism. Nothing personally.

    Some posts require standing the entire shift outside in all kinds of weather. You're required to stay outside.

    Advice to ManagementAdvice

    The retention rate is extremely low. Think about having some incentives so people don't quit after a week. Think about having some incentives for the hard working employee. There is no incentive to do more than just your job. I would love some more responsibility.

    G4S should get more involved with the contractee and discuss how to benefit the G4S employee.

    Get more involved with your posts to see how they are being managed and correct what need to be corrected. Some posts seem neglected.

    Communicate, communicate, communicate more with you employees.

    I might recommend G4S to a friend. It would depend on their situation.

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