GEICO Customer Service Representative Jobs

Hiring? Post a Job

Show:  All Results Last 7 Days

No jobs found – change your filters above for more results

GEICO Reviews

3.1
1,082 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
735 Ratings
  • Helpful (4)

    Really great experience. Geico makes it fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Tucson, AZ
    Current Employee - Customer Service Representative II in Tucson, AZ

    I have been working at GEICO

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great support and management. Train you on everything and pay for your licensing. Work really hard to get you to succeed and promoted.

    Cons

    Busy call center atmosphere. You get 17-18 calls monitored monthly and if you miss 2 then you are considered failing. Calls harshly monitored, you can fail an entire call for the slightest thing.

    Advice to Management

    Make sure all trainers have the same, correct information. Calibrate more often, especially with updates/changes

Work at GEICO? Share Your Experiences

GEICO

 
Click to Rate
or