Golfsmith Jobs & Careers in Raleigh, NC

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Golfsmith Reviews

61 Reviews
61 Reviews
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Jerry Cook
5 Ratings

    I love golf, but this job is a bit soul sucking.

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    • Work/Life Balance
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    • Culture & Values
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    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Golfsmith full-time (more than an year)


    I enjoyed working in golf and not being at a cubical. It was a very relaxed job (pro and con).


    Commissions have gotten cut enormously. Something like a 1% commission on the thousands of dollars worth of golf clubs I would sell every week. It is every person for themselves. Working the register is terrible, you are up there by yourself, handling three phone lines, and a line of 10 people. The cashiers get bashed often by unhappy customers, when it's not their fault. The POS system is often incorrect and its often a goose chase to find something in the back. Customers can often get more of a discount than employees. PUD is only once a year, and you have to work all year to get the 40% discount. Management has very high turnover.

    Advice to ManagementAdvice

    Keep a good manager for an extended period of time. I worked for 8 different managers in the 15 months I was there at two different locations. Bring the commissions back up, they are insultingly low. Give employee discounts that are more than 10-15% on items that I know what the cost is. I didn't get cost + 10% when I worked there. Encourage employees to do more, rather than keeping everyone mediocre.

    Doesn't Recommend
    Negative Outlook
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