Groupon

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Groupon Reviews

763 Reviews
3.0
763 Reviews
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Groupon CEO Eric Lefkofsky
Eric Lefkofsky
220 Ratings
  • 1 person found this helpful  

    Great work environment and great colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative
    Former Employee - Customer Support Representative

    I worked at Groupon full-time (more than a year)

    Pros

    - Work enviornment is welcoming with alot of amenities (decked out game room, free beverages, Fooda sprawls, endless parties to snag free food)
    - Co-workers are usually great people. Lots of creative types in Customer Service.
    - Good work/life balance
    - autonomy and very little micromanaging (if you're hitting your numbers)
    - lots of different departments to transfer to if you play your cards right

    Cons

    - Promotions are based on who your friends are.
    - Alot of the younger staff treat the job like a sequel to college. If that makes sense.
    - Some Team Leads will do everything they can to stay away from escalations. Not all of them, but there's a healthy group.
    - Some of the rudest customers you'll ever talk to on the phone. And I did CS for an adult website before.
    - Not very diverse.

    Recommends
    Positive Outlook
    No opinion of CEO

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