Hanover Research Jobs & Careers

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5 days ago

Content Analyst, Survey Design and Administration

Hanover Research Arlington, VA

Hanover Research is actively recruiting an experienced Content Analyst, Survey Design and Analysis for our Arlington, VA office. This individual will… Hanover Research

1 day ago

Survey Administration Specialist (Market Insight Center) – new

Hanover Research Arlington, VA

The Survey Administration Specialist will administer a subset of the more than 800 surveys Hanover launches per year. The specialist will work… Hanover Research

6 days ago

Grants Consultant, FIPSE

Hanover Research Arlington, VA

Hanover Researchs Healthcare Development Center and Grant Development Center offer a variety of services to help over 100 organizations in 39 states… Hanover Research

6 days ago

Office Manager / Front Desk Manager

Hanover Research Arlington, VA

include: • Answering telephones and transferring calls/dealing with client queries efficiently. • Ordering and… Hanover Research

3 days ago

Data Visualization Developer

Hanover Research Arlington, Virgin

• Work with our Applications Engineer to assist our Research teams in delivering dynamic dashboards and data visualizations to help transform our… Hanover Research

Hanover Research Reviews

41 Reviews
41 Reviews
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Peter G. Dodge
12 Ratings
  1. 1 person found this helpful  

    Soul Crushing Workload, But Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hanover Research full-time (more than an year)


    Overall, I've had a moderately good experience at Hanover. I started as a researcher and have moved into a client-facing role. My work as a researcher was not incredibly challenging, but I enjoy research and overall I was happy in the role. My coworkers (both laterally and at the senior levels) were and are easily the best part of the job. Everyone is great and supportive, and the culture has really been the facet that has kept me around for so long.


    The challenges started when I moved into a client facing role. Unfortunately, there aren't many career pathways here, and researchers often end up in a client-facing position, regardless of whether that is truly the best fit for them. The transition was difficult, and there was very little training or soft onboarding to ease the blow. Dealing with curmudgeonly partners on a daily basis, after a long time with no partner interaction whatsoever, has been extremely stressful and has taken a severe emotional toll. Add to that the fact that I, as well as many of my peers, are very, very overworked, which creates additional stress as I strive to provide high-level service to all clients in my pool, even if it means personal sacrifices. Although I am relatively unhappy, I am not sure of how to broach this with my managers, as I'm not sure there are alternative positions for me in the company that I could move into laterally - all the other roles that might be more suited to my nature would be a decided step down the ladder, and at this point in my career, that is a move I do not want to make.

    Again, I want to reiterate that the people I work with are fabulous, and if it wasn't for the crushing workload and the often unpleasant interactions with clients, I would be singing Hanover's praises. I'm optimistic that as a growing company that has proven time and time again to be open to feedback, things will improve as we continue to develop.

    Advice to ManagementAdvice

    I would recommend some investigation into the optimal client ratio for those in client-facing roles; bringing down the ratio to a more manageable level would do wonders to improve morale in the mid-level staff.

    Positive Outlook
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