Harbortouch Jobs & Careers in San Francisco, CA

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Harbortouch Reviews

5 Reviews
4.2
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jared Isaacman
4 Ratings
  1. 1 person found this helpful  

    Avg Pay Rates, Good Bonus Structure, Poor Mid to Upper Level Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Tier II  in  Allentown, PA
    Current Employee - Technical Support Tier II in Allentown, PA

    I have been working at Harbortouch full-time for more than a year

    Pros

    Pay rates are avg. They do have a nice bonus system that allows you to make up for lack of raises and pay equality. Management will make you do a job, but not give to the rate they have documented for that position. .

    Cons

    STRESS!!! They under hire. You will never work hard enough to succeed here. It's just managing failures.

    Advice to ManagementAdvice

    Why would you not hire more people? A "Focus" on Customer care comes with a price tag.

    Customer Support side pay rates need review by VP/CEO level staff. Why do employees in any tier make the previous tier rates? Do you not make your tier rates?

    Recommends
    Negative Outlook
    Approves of CEO