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28 days ago

Customer Service Representative

HomeAway London, England

In addition, ideally experience of working in On-Line, eCommerce or Travel industry backgrounds; these are desirable but certainly not essential… HomeAway

HomeAway Reviews

163 Reviews
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HomeAway CEO Brian Sharples
Brian Sharples
136 Ratings

    A great family to be a part of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative in Austin, TX
    Former Employee - Customer Support Representative in Austin, TX

    I worked at HomeAway full-time (more than an year)


    Without a doubt the best company I've wirked for. People are very friendly, there is a real sense if comradery. The business takes very good care of employees too, and management is keen for employees to be given lots of responsibilities to encourage their careers to evolve.


    When I left the company, it was going through a transition from a start up to a public company. Consequently a lot of new burocracy was introduced and a lot of people who had been with the company for years were unceremoniously let go by new department heads who were brought in from the outside. I was unaffected by these changes, but the new atmosphere was not one in wish I wanted to continue working, hence I started looking for other opportunities elsewhere.

    Advice to ManagementAdvice

    Realize that the people working for you care a great deal about the company's success - and each other. When you treat one person as disposable, you are likely to lose a lot of others out of protest.

    Neutral Outlook
    Approves of CEO

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