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2 days ago

Director, Business Development – new

ICON North Wales, PA

If so, ICON could be the opportunity for you. We are a European led global CRO looking for someone who can help drive growth of our partnerships to… Glassdoor

4 days ago

Network Services Engineer III

ICON North Wales, PA

of the Role · Responsible for coordinating new network implementations and/or upgrades with Senior Manager, IT Network Operations. · Responsible… Glassdoor

4 days ago

Design Analyst I

ICON Sugar Land, TX

- Ensure that assigned deliverables are completed in a timely manner, within budget and in adherence with ICON SOPs and appropriate regulations… Glassdoor

2 days ago

Supervisor -General Laboratory – new

ICON Dublin

Based within ICON Central Laboratories, the Laboratory Supervisor role involves ensuring the Central Laboratory is meeting the highest quality… Glassdoor

5 days ago


ICON Any-Martin-Rieux

to the country managers and site heads This position will have a have a regional focus leading and influencing the overall delivery, through the… Glassdoor

6 days ago

Data Support Analyst I

ICON Chennai


6 days ago

Proposal Development Associate I/II

ICON Dublin, Marlow

of the Role · You will coordinate and prepare client-focused proposals, budgets and client grids, ensuring all requested information is provided… Glassdoor

2 days ago

Study Start Up Team Lead – new

ICON Singapore

of the role • You will be required to participate in Sales preparation and attend client meetings and bid defense • Participation in… Glassdoor

2 days ago

Product Delivery Manager – new

ICON Limerick

The successful candidate will be responsible for the coordinated planning, management and execution of all activities and resources (personnel… Glassdoor

4 days ago

Contracts Co-ordinator

ICON Dublin

The Contracts Management Group (CMG) is the client/sponsor contracts management function of the ICON Clinical Research (ICR) Division. The department… Glassdoor

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ICON Reviews

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166 Reviews
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ICON CEO Ciaran Murray
Ciaran Murray
40 Ratings
  1. 5 people found this helpful  

    If your a monitor RUN and run fast to another company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior CRA
    Current Employee - Senior CRA

    I have been working at ICON full-time (less than an year)


    They pay you a very high salary.


    Very disorganized. The marjority of the management is very new and their training is terrible. My manager has not been able to answer a single question (including helping me with my timesheet) unless consulting her manager first.
    The trials are a mess. Icon seems to put profitability first (instead of quality). Almost all of the CRAs I have interacted with are planning on quiting at their one year anniversary (so they don't have to pay the bonus back). The new CRA bonus program is a sham, they will not pay it even if things are out of your control (your report is signed off one day late because of the CTM).
    The training is awful so if you are new to the industry or the job then you are going to learn the hard way.

    Advice to ManagementAdvice

    Better communication on the company goals (not one person has been able to tell me the company philosophy).
    Better job training for CRAs, CRA Managers, and CTMs (this should include more time on Icon systems).
    Update the travel policy (it is the worst in the industry)
    Stop having us mail in paper receipts for reimbursements. Decrease the time it takes to be reimbursed (a month is way to long).
    Work-Life Balance is important-adding in some work-life benifits will help moral.
    You should know that almost everyone I speak with says they are unhappy and are currently looking for a new job.

    Doesn't Recommend
    Neutral Outlook

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