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InTown Suites Reviews

19 Reviews
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott Griffith
13 Ratings

    About as unprofessional as it gets ... horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InTown Suites full-time for more than a year


    The only pro is that it's a paycheck if you can't find anything else. Low income is better than no income at all. You get holidays off ... 2 of them ... Thanksgiving day and Christmas day ...UNPAID! This is a good job for transients or the homeless.


    I was told that living on the property was part of my compensation. Nonsense, you have to live in a 200 sq. ft. room and live amongst low-life's, drunks, drug users and you are called-out after hours to deal with them. You have to call the manager before you call the police to get his approval to do so. You aren't allowed to move the furniture around to maximize your living space with no adequate storage for your belongings. You are forced to live like a transient. I was told in the interview I could decorate the room as I please. First thing I did was buy a nice houseplant and a nice planter (about $50), then I was told I had to get rid of it, it wasn't allowed.

    Management could care less about your well-being or safety. They practice gestapo/tyrant management. They get their pool of managers from the restaurant industry who are used to barking orders at non-English speaking kitchen help and high school kids. None of them have any real management training or people management skills. If you have any professional background or good work ethics you will be beaten down until you submit to their slumlord tactics. The local Market Manager (basically a District Manager) thinks that you are so far beneath him that he doesn't even acknowledge your presence, even when you extend a polite "good morning". You are suppose to be a subservient slave.

    Instead of hiring qualified people with the appropriate skills, they hire a warm body just to fill a position and wait for them to quit (or get fired), and then go to the next one.

    Advice to ManagementAdvice

    Try treating your workers with dignity and respect, and give them the tools and supplies needed to do their job right. Quit using a bare budget and skeleton crews to get the job done so you can maximize your profits. How about providing your guests with the quality services you advertise instead of making excuses and using slumlord tactics to get your revenue. If you do the "right thing", your revenues will come to you in spades.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO