Informatica Jobs in Austin, TX

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5 days ago

Technical Support Engineer

Informatica Austin, TX

Our award-winning Customer Support team is one of Informaticas strongest assets, enabling us to strengthen our customer relationships by delivering… Informatica


Informatica Reviews

4.1
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Informatica Chairman and CEO Sohaib Abbasi
Sohaib Abbasi
391 Ratings
  • Helpful (12)

    Great company but poor sales and marketing leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Austin, TX
    Current Employee - Sales in Austin, TX

    I have been working at Informatica full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent products, great product engineering
    Loyal customer base
    Enormous market potential, well positioned as a leader in growing market
    Cloud presents a huge opportunity which is exciting
    Generally positive culture of people, most attempt to be good and do the right thing if they can
    Informatica has continued to grow despite its problems in some key areas

    Cons

    Massive turnover in sales for at least 2-3 years now, 30%-70% per year depending on region and role
    Frustration in sales is pretty intense
    Marketing is antiquated at best and has totally missed the boat on possibilities to expand the Informatica brand and lead the market in the new world of data. Our competition smokes us in field marketing and using innovative and fresh techniques to reach new markets and buyers.
    The more industrious sales people do a lot of their own marketing, build their own contact systems and buy tools to deliver fresh messages to new markets to do what marketing has not bee able to do
    The sales infrastructure is broken. The system was so broken this year in 2015 that salespeople got a standard draw in Q1 since sales operations and finance couldn't figure it out.
    Sales Operations leadership is the archetype of what not to do in business, bonus and comp plans are unclear in many cases, are not well thought out and are misleading
    Informatica doesn't integrate its own data well at all. Our CRM system is a mess.
    Sales and marketing leadership reacts, thinks short term and cripples sales by being disruptive and desperate for quick results. Sales management does the best it can but these issues all stem from the top and in trying to accommodate so many political agendas in the company

    Advice to Management

    Hopefully the privatization of Informatica is a good thing because it will give the company an opportunity to kick out the old guard and bring in new sales and marketing leadership so the company can shatter its political silos and fulfill its true potential.


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