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InterContinental Hotels Group Reviews

3.7
Rating Trends
Recommend to a friend
Approve of CEO
InterContinental Hotels Group CEO Richard Solomons
Richard Solomons
174 Ratings
  • Corporate leadership in AMEA are completely lost, unprofessional and have no regard for teams

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)

    I have been working at InterContinental Hotels Group

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Excellent place to work when I first joined but since then leadership has lost its way. But the team and colleagues are fantastic. Many of whom will go out of their way to help and support. People are lovely to work with and I've made some amazing friends. It's a strong brand which has so much potential if applied correctly. Some good benefits especially employee rates for hotels. Hotel teams are excellent and there is often a really good buzz and environment in the hotels. Unfortunately not so in corporate office.

    Cons

    Too many people in top posts who are incompetent and rely on their teams to deliver instead. People being promoted to roles who have no prior experience in the area or who have come from very different roles internally. However, instead of recognising that the person in the role is not working out, management will continue to protect their reasons for selection and continue to provide whatever support. this is often at the expense of other collogues who are the ones putting in all the effort and will not get rewarded. Has happened too many times. No regard for people or what matters to teams. No idea of what actually motivates teams as well. And a very incompetent HR dept in AMEA.

    Advice to Management

    To succeed you need to recognise where your talent is and nurture them. Re assign people in senior positions who are not performing or refuse to take accountability. And treat people as individuals not as part of your corporate machinery.
    Culture and values are really good ones but unfortunately you don't practice what you preach. Teams are demoralised and totally unmotivated to work.


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