J. C. Penney

  www.jcpenney.com
  www.jcpenney.com

J. C. Penney Jobs & Careers in Richmond, CA

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16 days ago

Customer Service Specialist

JCPenny Richmond, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


16 days ago

Customer Service Specialist

JCPenny Concord, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


16 days ago

Customer Service Specialist

JCPenny Daly City, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


16 days ago

Customer Service Specialist

JCPenny San Bruno, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


16 days ago

Customer Service Specialist

JCPenny Hayward, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


16 days ago

Customer Service Specialist

JCPenny Antioch, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


16 days ago

Customer Service Specialist

JCPenny Pleasanton, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


23 days ago

Customer Service Specialist

JCPenny Fairfield, CA

• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to… JCPenny


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J. C. Penney Reviews

2,225 Reviews
3.0
2,225 Reviews
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J. C. Penney Chief Executive Officer Mike Ullman
Mike Ullman
575 Ratings
  1. 1 person found this helpful  

    Sephora inside JCP was an amazing career platform, but JCP itself could use some work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sephora Senior Education Consultant SEC Assistant Manager in North Attleboro, MA
    Former Employee - Sephora Senior Education Consultant SEC Assistant Manager in North Attleboro, MA

    I worked at J. C. Penney full-time (more than an year)

    Pros

    JCP: Corporate visits were frequent and they always stopped to chat with everyone and introduce themselves which boosted morale, morning meetings kept everyone in the loop and aware of what's going on in the store and what they're working towards for the day, great resources for associate concerns (anonymous lines, in-store HR manager, etc), customers always came first and this was backed by a goal # of incoming experience surveys every month with target scores to meet, very good health benefits after only 30 days

    Sephora Inside JCP: amazing communication from field leaders keeping everyone in the know and extending the team work ethic from store level to district level, extensive educational tools available, lots of opportunities, generous pay brackets for each position, monthly bonuses depending on your store's success (for all associates, not just managers!)

    Cons

    JCP: all stores seem to have a bad rep for being gossippy and there isn't much being done about it, not very welcoming to SiJCPs despite major boost in fresh foot traffic

    Sephora Inside JCP: Occasionally struggled with not being given enough payroll hours (had to really haul to take care of every client with little man-power), that's about it

    Advice to ManagementAdvice

    More care could be taken to monitor and act on associate feedback regarding upper management

    Recommends
    Neutral Outlook
    Approves of CEO

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