JDSU

www.jdsu.com

JDSU Jobs & Careers in Germantown, MD

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19 hrs ago

Call center rep – new

JDSU Washington, DC

Answer all incoming calls within standards set for key performance indicators Respond to all customer's inquiries and complaints Schedule and… JDSU


JDSU Reviews

184 Reviews
2.9
184 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JDSU President and CEO Thomas Waechter
Thomas Waechter
103 Ratings
  • 1 person found this helpful  

    Transition and direction is not clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Germantown, MD
    Former Employee - Customer Service in Germantown, MD

    I worked at JDSU full-time (more than 8 years)

    Pros

    Great people to work with. Basic benefits are competitive. Salaries are lower with respect to expectations.

    Cons

    There is a communication gap between the executives and director levels and it is highly political. Company is getting stuck in process.

    Advice to ManagementAdvice

    Check with the guys doing the actual work to see what they need. Work with those closest to the problem versus ladder climbing individuals.

    Recommends
    Neutral Outlook
    No opinion of CEO

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